Remote Account management Jobs • Customer Success

The Account Manager plays an integral role in helping to drive the growth and expansion of key customer accounts. They will play a crucial role in achieving sales targets while ensuring customers receive exceptional service and support. This role involves identifying opportunities for upselling, cross-selling, and enhancing customer engagement to ensure customer success and revenue growth. The position will maintain customer satisfaction and retention by proactively addressing customer needs and issues.

Sardine is seeking a Strategic Account Manager Lead to manage a portfolio of high profile enterprise customers. This role requires close collaboration with internal teams across risk, fraud, compliance, payments, data science, and product to support customer needs. You will be the primary point of contact, build a team, understand the product, and advise on best practices relate to fraud and compliance.

Manage the renewal process for our security software products, ensuring high customer retention rates and working with our broader Go To Market team to foster long-term relationships with our clients. The ideal candidate will have a well-rounded background in sales, customer success, and/or account management, with specific experience in managing customer renewals and a passion for delivering exceptional service. This role involves strategic renewal ownership, retention strategy execution, and commercial negotiation.

As a Technical Account Manager (TAM) you’ll plan and execute strategies to drive customer adoption and use of the Wiz platform. You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization. Technical expertise and strong customer-facing skills will be essential to address both the business and technical needs of our customers.

As an Enterprise Account Manager, you will provide strategic guidance and offer solutions to ensure our customers drive value through their partnership with Instabase. You will define the Account Plan and Success Plan for your customer(s), and drive the account team in pursuit of the defined goals. You will also navigate complex enterprise accounts, identifying and building key relationships with multiple stakeholders across the customer’s organisation.

As a Portfolio Success Manager, you will play a critical role in helping our clients succeed with our SaaS platform eWizard, as well as additional services. You will act as a trusted advisor, driving adoption, satisfaction, and long-term value through guidance and hands-on support. You will be a valued partner to a Client and the voice of a customer to internal teams.

In this high-impact role, you’ll lead strategic partnerships with national and regional payers, showcasing the value Aledade delivers in advancing value-based care. Coordinate health plan-specific initiatives across internal functions, identify and champion internal process improvements and manage workload across multiple clients.

As a Senior Renewals Manager supporting Enterprise and Strategic customers, you will play a critical role in ensuring customer satisfaction and maximizing revenue retention. You will be responsible for managing the renewals process, collaborating with cross-functional teams, and identifying upsell and expansion opportunities within our existing customer base.

Responsible for coaching and developing a high-performing team of account managers who manage client relationships, focusing on long-term success, retention, and expansion. This Director acts as a strategic leader, guiding account managers while remaining deeply knowledgeable about key client accounts and extending relationships. The role combines high-impact leadership with consultative sales influence, data-driven decision-making, and a growth mindset to drive measurable outcomes.

Play an integral role in accelerating FreeWill's work supporting nonprofits (large and small) across the country. Onboard and launch new partners, lead regular meetings to ensure goals are met, and provide marketing support based on established best practices. Work across multiple teams to track partner campaigns, identify patterns, and provide insight on best tactics. Communicate partner needs internally and maintain relationships year over year.